Who we are

We are Beer Grains Supply Co., a homebrew supply shop based in Ottawa, Ontario, Canada. Our website is beergrains.com and our data is stored on servers located in Canada.

What Data We Collect

When you place an order or create an account, we collect:

Name
Email address
Phone number
Billing and shipping addresses
Order history (items purchased and amounts)

We do not store credit card information. All payments are processed securely by third-party payment processors.

Cookies

We use cookies to keep you logged in, remember your cart contents, and improve your shopping experience. Some cookies are essential for the website to function; others help us understand how visitors use the site.

Account Data

If you create an account, we store your profile information and order history to make future purchases easier. You can request deletion of your account at any time.

Embedded content from other websites

Pages may include embedded content (e.g., videos, images). Embedded content from other websites behaves as if you visited that website directly and may collect data or use cookies.

Who we share your data with

We share data only as necessary to fulfill orders:

Shipping carriers (to deliver your order)
Payment processors (to process transactions)

We do not sell your personal information.

How long we retain your data

We retain order records for 7 years to comply with Canadian tax requirements. Account data is kept until you request deletion.

What rights you have over your data

You may request to:

Access the personal data we hold about you
Correct inaccurate data
Delete your data (subject to legal retention requirements)
Export your data

Contact

For privacy-related questions:
Beer Grains Supply Co.
30 Concourse Gate, Unit 29
Ottawa, ON K2E 7V7
[email protected]